Terms and Conditions for Whitefields Dairy

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1. Introduction

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Welcome to Whitefields Dairy. By accessing our website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

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2. Use of Website

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You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

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3. Product Information

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Whitefields Dairy strive to ensure that the information on our website is accurate and up to date. However, we do not guarantee that the descriptions, prices, or other content available on the site are error-free, complete, or current.

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4. Orders and Payment

By placing an order through our website, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order.

Payments can be made using credit/debit cards or other payment methods specified on our website. All transactions are processed through secure payment gateways to ensure your information is safe.

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5. Shipping and Delivery

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Whitefields Dairy aim to dispatch orders within 3 business days of receiving payment. Delivery times may vary depending on your location and other factors. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Shipping costs will be calculated at checkout based on the delivery location and the size of the order. Any customs duties, taxes, or additional charges are the responsibility of the customer.

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6. Returns and Refunds

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If you are not satisfied with your purchase, please contact us within 1 day of receiving your order. We accept returns of unopened, non-perishable items in their original condition. Perishable goods, such as ice cream, cannot be returned.

Refunds will be processed within 7 days of receiving the returned items. The cost of return shipping will be borne by the customer unless the return is due to an error on our part.

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7. Privacy Policy

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Whitefields Dairy are committed to protecting your privacy. Please refer to our Privacy Policy below for detailed information on how we collect, use, and protect your personal information.

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8. Limitation of Liability

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To the fullest extent permitted by law, Whitefields Dairy shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data arising out of or in connection with the use of our website or products.

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9. Intellectual Property

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All content on our website, including text, graphics, logos, images, and software, is the property of Whitefields Dairy or its content suppliers and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

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10. Governing Law

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These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or the use of our website shall be resolved in the courts of the United Kingdom.

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11. Changes to Terms

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Whitefields Dairy reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately. It is your responsibility to review these terms regularly to ensure you are aware of any updates

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Whitefields Dairy Privacy Policy 

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1. Introduction

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Whitefields Dairy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this policy.

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2. Information we  may collect are as followed

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2.1 Personal Information- We may collect personal information that you provide to us directly, such as your name, email address, phone number, shipping and billing address, payment information, and any other details necessary to process your orders.

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2.2 Usage Data- We may collect information that your browser sends whenever you visit our website. This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

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2.3 Cookies and Tracking Technologies- We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

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3. How We Use Your Information

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We use the information we collect in the following ways:

• To process and fulfill your orders, including shipping and billing.

• To communicate with you about your order, our products, and promotional offers.

• To improve our website and customer service.

• To personalize your experience on our website.

• To detect, prevent, and address technical issues.

 

4. Sharing Your Information

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We may share your information with third parties only in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.

• When required by law or to respond to legal processes.

• To protect the rights, property, and safety of Whitefieds Dairy, our customers, or others.

• In connection with a merger, acquisition, or sale of all or a portion of our assets.

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5. Data Security

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We use a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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6. Your Rights

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Depending on your location, you may have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal information.

• The right to rectify any inaccurate or incomplete personal information.

• The right to delete your personal information, under certain conditions.

• The right to restrict or object to the processing of your personal information.

• The right to data portability, where applicable.

To exercise any of these rights, please contact us using the contact information provided below.

 

7. Third-Party Links

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Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of those other websites. We encourage you to review the privacy policies of each site you visit.

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8. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.

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9. Contact Us

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If you have any questions about this Privacy Policy, please contact us at:

Whitefields Dairy
Hillworth Farm, Longdon, Nr Tewks, Gloucestershire, GL20 6AX
info@whitefieldsdairy.co.uk
07538115557

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Whitefields Dairy's terms and conditions and privacy policies were last updated on the 13/07/2024